1. Information We May Collect

Depending on how you interact with our store, information may include:

• Name;
• Billing and shipping addresses;
• Email address;
• Telephone number where provided;
• Order and transaction information;
• Payment-related information handled through applicable payment providers;
• Device, browser, IP address, and website usage information;
• Customer-support communications;
• Cookie and similar technology information.

2. How We May Use Personal Information

• Process and fulfill orders;
• Provide shipping and tracking updates;
• Handle returns, refunds, and support requests;
• Communicate about purchases or account activity;
• Maintain and improve our website and services;
• Help detect, prevent, and investigate fraud or security incidents;
• Meet applicable legal and recordkeeping obligations;
• Provide marketing communications where permitted.

3. Payment Information

Payments are handled through the payment methods and service providers available during checkout.

Complete payment-card information may be processed directly by the applicable payment provider rather than stored directly by Hieankd™.

4. Cookies and Similar Technologies

Hieankd.com may use cookies and similar technologies to support store functionality, remember preferences, understand website performance, maintain security, and improve the shopping experience.

Browser settings may allow you to restrict or remove cookies. Some website functions may not operate correctly if necessary cookies are disabled.

5. Service Providers and Information Sharing

Personal information may be shared where reasonably necessary with service providers that assist with:

• Website and e-commerce functionality;
• Payment processing;
• Order fulfillment;
• Shipping and tracking;
• Fraud prevention and security;
• Customer support;
• Analytics;
• Marketing services where applicable.

Information may also be disclosed where required by applicable law, legal process, regulation, or a valid governmental request.

6. International Processing

Because customers, service providers, fulfillment partners, and business operations may be located in different jurisdictions, information may be processed or stored outside the country or region in which a customer lives, subject to applicable requirements.

7. Data Retention

Personal information may be retained for as long as reasonably necessary for order administration, customer support, fraud prevention, recordkeeping, dispute resolution, and applicable legal obligations.

8. Data Security

We use reasonable administrative and technical measures intended to protect personal information. However, no electronic transmission or storage method can be guaranteed to be completely secure.

9. Privacy Rights and Choices

Depending on your jurisdiction, you may have legally available rights concerning access, correction, deletion, or other choices relating to personal information.

Privacy requests may be submitted to service@hieankd.com. We may need to verify a request before taking action.

10. Children's Privacy

Our website is intended for general retail customers and is not designed for the intentional collection of children's personal information in violation of applicable law.

11. Third-Party Links

Hieankd.com may contain links to third-party websites or services. Information handled by those third parties is subject to their own privacy policies and practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable requirements. The current version will be published on this page.